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Contact Information

Need help with Weather Alert? Our support team is here to assist you with any questions or technical issues.

hangchen.zhu@hiwinda.com
24/7 Emergency Weather Support
United States Nationwide Coverage

Response Times

• Emergency Weather Alerts: Immediate

• Technical Support: Within 2 hours

• General Inquiries: Within 24 hours

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Common Questions

How accurate are your weather forecasts?
Our forecasts use advanced meteorological data and are typically 85-90% accurate for 3-day forecasts and 70-75% accurate for 7-day forecasts.

Do you provide severe weather warnings?
Yes, we provide real-time severe weather alerts including tornado warnings, hurricane updates, flood alerts, and extreme temperature advisories.

Is Weather Alert free to use?
Yes, our basic weather services are completely free. We are committed to providing essential weather information to help keep communities safe.

How often is the weather data updated?
Our weather data is updated every 15-30 minutes to ensure you have the most current information available.